Privacy policy

Privacy Policy

Effective Date: June 29, 2026

This Privacy Policy describes how CharmnLuck ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.

Business Information

Store Name: CharmnLuck
Store Type: General Store
Website: charmnluck.myshopify.com
Business Address: 382 NE 191st St, Miami, FL 33179, United States
Phone: +1 769-362-5497
Email: support@charmnluck.com

Information We Collect

Information You Provide Directly

Full name
Billing address
Shipping address
Email address
Phone number
Payment information processed through secure payment providers
Order history and transaction details
Customer service communications

Information Collected Automatically

IP address
Browser type and version
Device information
Operating system
Pages viewed and website interactions
Referral URLs
Cookie and tracking technology information

How We Use Your Information

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Process payments securely
Detect and prevent fraud
Improve website functionality and customer experience
Analyze website performance and usage
Comply with legal obligations

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

Shopify and related e-commerce services
Payment processors
Shipping and logistics providers
Website hosting providers
Analytics providers
Fraud prevention and security providers
Government authorities when legally required

Behavioral Advertising

We may use your information to provide relevant advertisements and marketing communications based on your interactions with our website.

You can manage advertising preferences through:

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, maintain security, analyze traffic, and enhance the customer experience.

Most browsers allow you to control cookies through their settings.

Data Retention

We retain personal information only as long as necessary to:

Provide products and services
Maintain transaction records
Comply with legal obligations
Resolve disputes
Enforce our policies and agreements

Your Privacy Rights

Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict certain processing activities
Object to certain processing activities
Request data portability where applicable
Withdraw consent where consent is the legal basis for processing

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

International Data Transfers

Information may be processed and stored in countries where our service providers operate. Appropriate safeguards are implemented where required by applicable law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or policies.

Do Not Track Signals

Because there is currently no uniform industry standard for responding to Do Not Track signals, our website may not respond differently when such signals are received.