Shipping policy

Shipping Policy

Effective Date: June 29, 2026

This Shipping Policy explains how orders are processed, shipped, and delivered by CharmnLuck. Please review this policy carefully before placing an order.

Business Information

Store Name: CharmnLuck
Store Type: General Store
Website: charmnluck.myshopify.com
Business Address: 382 NE 191st St, Miami, FL 33179, United States
Phone: +1 769-362-5497
Email: support@charmnluck.com

Shipping Coverage

We currently ship orders within the United States.

Free Shipping

We offer free standard shipping on all orders delivered within the United States.

Any applicable upgraded shipping charges will be displayed during checkout before payment is completed.

Order Cut-Off Time

Orders placed before 5:00 PM are typically processed on the same business day.

Orders placed after the cut-off time will begin processing on the next business day.

Handling Time

Handling Time: 1–2 Business Days

Handling time includes order verification, quality review, packaging, and preparation for shipment.

Delivery Time

Estimated Delivery Time: 5–8 Business Days

Delivery estimates begin after the handling period has been completed.

Actual delivery times may vary depending on carrier operations, weather conditions, public holidays, and other circumstances outside our control.

Total Estimated Delivery Time

Handling Time: 1–2 Business Days
Transit Time: 5–8 Business Days
Total Estimated Delivery Time: 6–10 Business Days

Order Tracking

Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout.

Tracking information may require up to 48 hours to become active within the carrier's tracking system.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Incorrect or incomplete addresses may result in shipping delays, failed deliveries, returned shipments, or additional carrier charges.

Undeliverable Packages

If a shipment is returned due to an incorrect address, refusal of delivery, or repeated failed delivery attempts, additional shipping arrangements may be required before reshipment can occur.

Lost Packages

If you believe your package has been lost during transit, please contact us promptly.

We will work with the carrier to investigate the shipment and determine an appropriate resolution.

Damaged Shipments

If your order arrives damaged, please contact us as soon as possible and provide:

Your order number
Photographs of the damaged product
Photographs of the shipping package
A description of the issue

This information helps us evaluate the claim and determine the next steps.

Order Changes and Cancellations

Orders may be modified or canceled before processing begins.

Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

Shipping Delays

Occasional shipping delays may occur due to:

Weather conditions
Carrier service disruptions
Public holidays
High-volume shipping periods
Natural disasters
Operational interruptions

Sustainability Commitment

CharmnLuck supports environmentally responsible practices, including efforts to reduce packaging waste and utilize sustainable packaging solutions whenever reasonably available.